Privacy Policy
Last updated: 11 November 2026
This policy explains what personal information 777 Visuals collects, why, and what we do with it. 777 Visuals is a sole trader business based in Wolverhampton, United Kingdom, and is responsible for your information. Contact: hello@777visuals.co.uk.
What we collect
- Contact details: your name, email address, phone number (if given) and business name.
- Order details: what you bought, what you want to promote, and the photos, logos and text you send us.
- Payment details: handled by Stripe. We see your name, email, the amount and the last four digits of your card, never your full card number.
- Website data: our hosting provider records basic technical information (such as IP address and browser) to keep the site running and secure. We don't use advertising or tracking cookies.
Why we use it
- To make and deliver your videos and talk to you about your order (to carry out our contract with you).
- To take payments and keep business and tax records (legal obligation).
- To reply to enquiries and improve our service (legitimate interests).
- To show your finished video in our portfolio, unless you ask us not to (legitimate interests).
We don't sell your information, and we don't send marketing emails unless you ask for them.
Who we share it with
Only the services we need to run the business:
- Stripe, for payments.
- Google (Gmail), for email.
- Cloudflare, which hosts this website and forwards our email.
- AI video and image tools (such as Higgsfield), to which we upload your photos and brief to create your video.
Some of these providers process data outside the UK. They use legal safeguards such as standard contractual clauses.
How long we keep it
- Photos, logos and project files: deleted within 60 days of delivery, unless you ask us to keep them or they're part of an ongoing plan.
- Finished videos used in our portfolio: until you ask us to remove them.
- Payment and invoice records: 6 years, as required for tax.
- Emails: as long as needed to deal with your order and any follow-up.
Your rights
Under UK data protection law you can ask to see, correct or delete your information, object to how we use it, or ask us to stop using it. Email hello@777visuals.co.uk and we'll reply within one month. If you're unhappy with how we handle your information, you can complain to the Information Commissioner's Office (ico.org.uk).
Changes
We may update this policy. The latest version will always be on this page.